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Get ahead of your evolving IT needs with Craftsmen Assurance®.

IT demands are in constant flux, which is why the infrastructure you stand up today will likely require refinement and reinforcement tomorrow. Because of changing needs, even the best IT solutions will inevitably drift from their optimized installed configuration.

If decades of network assessments and solution deployments have taught us anything, it’s that operational issues are inevitable. What’s more, waiting for and responding to issues distracts you from your core priorities. It’s far more efficient be proactive in managing your network infrastructure. Yet with a shortage of trained IT professionals, finding and retaining qualified technical staff is a constant struggle for every organization.

Let us take care of it for you.

With Craftsmen Assurance®, our team of engineers takes ownership of your crucial IT components – network infrastructure, unified communication, virtualization, and more. We manage technology operation and optimization, develop change management processes for all of your covered IT systems, ensure your contracts with product manufacturers for covered systems are updated, and keep your executives informed about operational issues.

The name says it all: Craftsmen Assurance gives you the peace of mind that comes from knowing that the world’s finest network engineers are overseeing your IT operations so that you can stay focused on your organizational priorities.

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Nick Kelly

Cybersecurity Engineer, Cisco

Nick has over 20 years of experience in Security Operations and Security Sales. He is an avid student of cybersecurity and regularly engages with the Infosec community at events like BSides, RVASec, Derbycon and more. The son of an FBI forensics director, Nick holds a B.S. in Criminal Justice and is one of Cisco’s Fire Jumper Elite members. When he’s not working, he writes cyberpunk and punches aliens on his Playstation.


Virgilio “BONG” dela Cruz Jr.

CCDP, CCNA V, CCNP, Cisco IPS Express Security for AM/EE
Field Solutions Architect, Tech Data

Virgilio “Bong” has sixteen years of professional experience in IT industry from academe, technical and customer support, pre-sales, post sales, project management, training and enablement. He has worked in Cisco Technical Assistance Center (TAC) as a member of the WAN and LAN Switching team. Bong now works for Tech Data as the Field Solutions Architect with a focus on Cisco Security and holds a few Cisco certifications including Fire Jumper Elite.


John Cavanaugh

CCIE #1066, CCDE #20070002, CCAr
Chief Technology Officer, Practice Lead Security Services, NetCraftsmen

John is our CTO and the practice lead for a talented team of consultants focused on designing and delivering scalable and secure infrastructure solutions to customers across multiple industry verticals and technologies. Previously he has held several positions including Executive Director/Chief Architect for Global Network Services at JPMorgan Chase. In that capacity, he led a team managing network architecture and services.  Prior to his role at JPMorgan Chase, John was a Distinguished Engineer at Cisco working across a number of verticals including Higher Education, Finance, Retail, Government, and Health Care.

He is an expert in working with groups to identify business needs, and align technology strategies to enable business strategies, building in agility and scalability to allow for future changes. John is experienced in the architecture and design of highly available, secure, network infrastructure and data centers, and has worked on projects worldwide. He has worked in both the business and regulatory environments for the design and deployment of complex IT infrastructures.