Wayne Miller

Architect, Team Lead

I am a Senior Unified Communications Consultant with over 20 years of experience providing information technology architecture and engineering, system design, implementation and support in the areas of enterprise networking, security, virtualization and specializing in unified communications (UC).  I have developed and led engineering teams to conduct collaboration analysis for several large-scale UC service environments.  Some examples include developing and delivering “Existing PBX Inventory”, “UC Requirements”, “Analysis of Alternatives”, “Road Maps”, “Total Cost of Ownership”, “Project Plans”, “Design Guides” and “Implementation Plans” for hybrid cloud and on-premise hosted enterprise-wide UC solutions.  At NetCraftsmen, I am a UC Architect and Team Lead responsible for multiple UC customer engagements in all phases, discovery, design, implementation and support.


  • Cisco Certified Network Professional (CCNP) - Collaboration
  • Cisco Certified Specialist – Collaboration Call Control & Mobility Implementation
  • Cisco Certified Specialist – Collaboration Core
  • Cisco Specialization – Deploying Unified Contact Center Express
  • Vmware Certified Professional - Data Center Virtualization (VCP-DCV)


The culture at NetCraftsmen promotes collaboration and teamwork.  At NetCraftsmen everyone works together for a common goal of ensuring team success.  Teamwork at NetCraftsmen isn’t just something leadership talks about, it’s built into the fabric of our Organization and is what makes NetCraftsmen a great place to work.



The collaborative nature of client engagements. NetCraftsmen treats their client systems like their own and engages customers as if they are part of our family.  That is a refreshing attitude in our technology arena.


I enjoy bike riding, water sports, watching the NATS & CAPS win titles and spending time with family and friends.


Nick Kelly

Cybersecurity Engineer, Cisco

Nick has over 20 years of experience in Security Operations and Security Sales. He is an avid student of cybersecurity and regularly engages with the Infosec community at events like BSides, RVASec, Derbycon and more. The son of an FBI forensics director, Nick holds a B.S. in Criminal Justice and is one of Cisco’s Fire Jumper Elite members. When he’s not working, he writes cyberpunk and punches aliens on his Playstation.


Virgilio “BONG” dela Cruz Jr.

CCDP, CCNA V, CCNP, Cisco IPS Express Security for AM/EE
Field Solutions Architect, Tech Data

Virgilio “Bong” has sixteen years of professional experience in IT industry from academe, technical and customer support, pre-sales, post sales, project management, training and enablement. He has worked in Cisco Technical Assistance Center (TAC) as a member of the WAN and LAN Switching team. Bong now works for Tech Data as the Field Solutions Architect with a focus on Cisco Security and holds a few Cisco certifications including Fire Jumper Elite.


John Cavanaugh

CCIE #1066, CCDE #20070002, CCAr
Chief Technology Officer, Practice Lead Security Services, NetCraftsmen

John is our CTO and the practice lead for a talented team of consultants focused on designing and delivering scalable and secure infrastructure solutions to customers across multiple industry verticals and technologies. Previously he has held several positions including Executive Director/Chief Architect for Global Network Services at JPMorgan Chase. In that capacity, he led a team managing network architecture and services.  Prior to his role at JPMorgan Chase, John was a Distinguished Engineer at Cisco working across a number of verticals including Higher Education, Finance, Retail, Government, and Health Care.

He is an expert in working with groups to identify business needs, and align technology strategies to enable business strategies, building in agility and scalability to allow for future changes. John is experienced in the architecture and design of highly available, secure, network infrastructure and data centers, and has worked on projects worldwide. He has worked in both the business and regulatory environments for the design and deployment of complex IT infrastructures.