Blog

Any organization that maintains sensitive data – and that’s virtually every organization – is at risk of being hacked. Bad actors, determined to access your data or that of your [...]

Should your organization consider outsourcing part or all of your IT support? There are more pros than cons, but it’s important to understand both.

Editor’s Note: Sharing expertise with other industry professionals is part of being a true Master Craftsmen, and so it’s an important aspect of the NetCraftsmen mission. The following blog post [...]

When you flip the electrical switch in your home, you take for granted that the lights will come on. You probably don’t think about how much power you have used [...]

I’ve been enjoying working with a fairly large company with some excellent staff, reviewing network and UC management tools, processes, and gaps. All that network management tool immersion has triggered [...]

Here’s help with getting Tomcat Certificates added to a Cisco Unified Communications Manager Web page.

Your IT team probably has an IT strategic plan, and updates it annually. If not, I have some homework for you… Let’s start with the obvious: An IT plan needs [...]

Cisco starts the path back to a unified codebase and shows a surprising lighting over PoE infrastructure system at Network Field Day 11.

I’ve been talking a lot lately about how to better align IT initiatives with true business challenges – mostly because virtually all IT initiatives are intended to help drive organizational [...]

The Citrix NetScaler Product Group had a

I’ve been working with two large organizations recently on projects which include identifying gaps in network management tools (in the broad sense, including UC management) and related processes. That inspired [...]

Here’s why it’s vital that IT professionals learn to communicate with business leaders using the language of business, and how to get started.