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Bill Martin

William Martin is an Engineer at NetCraftsmen. He has 12 years of industry experience and specializes in working with clients to architect and design virtual environments utilizing Citrix Software and Hardware technologies.

  • Citrix Certified Associate - Networking (CCA-N)
  • Citrix Virtual Apps & Desktops Service on Citrix Cloud Certified (CC-VAD-CC)
  • Citrix Virtual Apps & Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA)
  • CompTIA A+
  • CompTIA Security+
  • CompTIA Network+
  • CompTIA Project+
  • Microsoft Certified Technology Specialist (MCTS)
  • Microsoft Certified Professional (MCP)
Carmen Mirable
Carmen Mirabile
Senior Engineer
Carmen Mirable

A large part of Carmen’s career has been devoted to enterprise-level systems engineering and operational support for VMware, HP Server Systems, Cisco UCS, NetApp, Citrix, and Microsoft Enterprise products. He is also a VMware Certified Professional 5, specializes in all aspects of large-scale virtual Infrastructures, and is an active member of the local VMUG association. Carmen is also proficient in Microsoft AD, Microsoft  CS, Data Center Optimization, Scripting/Automation and C++/Java programming.

  • Vmware Certified Advanced Professional - Data Center Virtualization (VCAP-DCV)
  • Vmware Certified Professional - Data Center Virtualization (VCP-DCV)
  • Vmware Certified Professional - Network Virtualization (VCP-NV)
  • Vmware Certified Professional - Desktop & Mobility (VCP-DTM)
  • Citrix Certified Professional - Networking (CCP-N)
  • Cisco Certified Network Associate (CCNA) - Data Center
  • NetApp Certified Storage Associate (NCSA)
Carole Warner Reece

A senior network consultant with more than fifteen years of industry experience, Carole is one of our most highly experienced network professionals. Her current focus is on the data center and on network infrastructure.

  • Cisco Certified Internetwork Expert (CCIE) - Routing & Switching #5168
  • Cisco Certified Network Professional (CCNP) - Data Center
  • Cisco Data Center Unifed Fabric Support Specialist
  • Cisco Data Center Unified Computing Design Specialist
  • Cisco Data Center Architecture Design Specialist
Keith Gardiner
Keith Gardiner
Senior Engineer
Keith Gardiner

A senior network and security engineer with extensive routing and switching expertise that covers all major protocols, Keith has been the lead engineer at several US Federal and UK sites. He has also been responsible for or played a major role in the design, implementation and support of multiple projects ranging from virtualized Nexus data centers to the creation of VPN and multi-tiered firewall solutions. Keith is currently pursuing a CCIE certification.

  • Cisco Certified Network Associate (CCNA) - Routing & Switching
  • Cisco Certified Network Professional (CCNP) - Routing & Switching
  • Certified Information Security Systems Professional (CISSP)
Peter Welcher
Peter Welcher
Architect, Operations Technical Advisor
Peter Welcher

A principal consultant with broad knowledge and experience in high-end routing and network design, as well as data centers, Pete has provided design advice and done assessments of a wide variety of networks. CCIE #1773, CCDP, CCSI (#94014)

  • Cisco Certified Internetwork Expert (CCIE) - Routing & Switching #1773
  • Cisco Certified Design Professional (CCDP)
Shaffeel Ahmed
Architect, Regional Manager

An accomplished Network Architect, Shaffeel has his CCIE in Routing and Switching and has over 18 years experience in designing network infrastructure and security solutions and in project management.

  • Cisco Certified Internetwork Expert (CCIE) - Routing & Switching #23325
  • Cisco Certified Network Professional (CCNP) - Routing & Switching
  • Cisco Certified Network Associate (CCNA) - Routing & Switching
Stephen Beyer

A member of the Infrastructure team, Stephen’s background includes virtualization, Windows administration, server hardware installation, and web development. He is certified as a VCA-DCV, and has experience working with VMware virtualization products including ESX, VCenter, VSphere, and View.  On the Windows side, Stephen has extensive experience in installation and support of various Windows Server versions and services. He has worked with infrastructures of varied sizes, and is solidly focused on providing excellent customer service and support.

  • Vmware Certified Professional - Data Center Virtualization (VCP-DCV)
William Bell
William Bell
Vice President, Solutions and Products
William Bell

William’s background spans an array of technical disciplines including application development, network infrastructure, protocol analysis, virtualization, and Unified Communications. Bill is certified as a CCIE Voice (CCIE #38914) and possesses a deep understanding of Cisco’s UC and Collaboration portfolio. He leads the Infrastructure Engineering team and also works with customers on architecting solutions that align with core business drivers. Bill is a regular contributor on the Cisco Support Community, a 3 time Cisco Designated VIP, and blogs on the NetCraftsmen and UC Guerrilla sites.

  • Cisco Certified Internetwork Expert (CCIE) - Voice #38914
  • Cisco Certified Network Professional (CCNP) - Voice
  • Cisco Certified Design Associate (CCDA)
  • Cisco Certified Network Associate (CCNA) - Routing & Switching

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Nick Kelly

Cybersecurity Engineer, Cisco

Nick has over 20 years of experience in Security Operations and Security Sales. He is an avid student of cybersecurity and regularly engages with the Infosec community at events like BSides, RVASec, Derbycon and more. The son of an FBI forensics director, Nick holds a B.S. in Criminal Justice and is one of Cisco’s Fire Jumper Elite members. When he’s not working, he writes cyberpunk and punches aliens on his Playstation.


Virgilio “BONG” dela Cruz Jr.

CCDP, CCNA V, CCNP, Cisco IPS Express Security for AM/EE
Field Solutions Architect, Tech Data

Virgilio “Bong” has sixteen years of professional experience in IT industry from academe, technical and customer support, pre-sales, post sales, project management, training and enablement. He has worked in Cisco Technical Assistance Center (TAC) as a member of the WAN and LAN Switching team. Bong now works for Tech Data as the Field Solutions Architect with a focus on Cisco Security and holds a few Cisco certifications including Fire Jumper Elite.


John Cavanaugh

CCIE #1066, CCDE #20070002, CCAr
Chief Technology Officer, Practice Lead Security Services, NetCraftsmen

John is our CTO and the practice lead for a talented team of consultants focused on designing and delivering scalable and secure infrastructure solutions to customers across multiple industry verticals and technologies. Previously he has held several positions including Executive Director/Chief Architect for Global Network Services at JPMorgan Chase. In that capacity, he led a team managing network architecture and services.  Prior to his role at JPMorgan Chase, John was a Distinguished Engineer at Cisco working across a number of verticals including Higher Education, Finance, Retail, Government, and Health Care.

He is an expert in working with groups to identify business needs, and align technology strategies to enable business strategies, building in agility and scalability to allow for future changes. John is experienced in the architecture and design of highly available, secure, network infrastructure and data centers, and has worked on projects worldwide. He has worked in both the business and regulatory environments for the design and deployment of complex IT infrastructures.