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NetCraftsmen sent a large group of our employees to Cisco Live 2018 with three main goals. First, we wanted to focus on learning and growing our capabilities. Second, we wanted [...]

You may have noticed that NetCraftsmen does various types of assessments (network, security, etc.). One of the things I have noticed in doing them is that customer operational practices differ [...]

For a while now, I’ve been mulling over how to tell if interfaces are overloaded in a good automated way. Staring at 1000 interface utilization graphs is not efficient. How [...]

Is a slow application due to the network, an overloaded server, a poorly written database query, a bug in a client-side JavaScript module, or something else? Increasingly complex application stacks [...]

NetCraftsmen is hosting a GetNetCrafty Happy Hour this year at Cisco Live 2018. Come join us and other Cisco Live attendees during the big event to network and enjoy complimentary [...]

The holy grail of policy control is consistent, secure, end-to-end control. That means identifying users or end devices at the point they connect to the network, assigning policy, and enforcing [...]

In order to troubleshoot a unified communications system, IT leaders should have a written list of common problems and a description of how to resolve those issues. A quality unified [...]

The Information Technology team’s job is never done – it just keeps getting bigger. This blog is about the challenges in finding suitable staff and skills, and some options addressing [...]

As you move real-time applications to the cloud, you might relinquish some network control. However, several mechanisms are available to monitor application performance. In general, with real-time applications, a person [...]

A recent blog contrasted routers and switches. This blog contains some related thoughts and is essentially Part 2 of the prior blog. In some recent design situations, I’ve spent some [...]

Surviving tumultuous times in enterprise IT means networking pros need to focus on learning new skills and participating in the community, panelists at Interop ITX said. Anyone who works in [...]

The easiest way to record a greeting on a call handler in Cisco Unity Connection is to use the Greetings Administrator, but access to it requires some setup.  One thing [...]